# Design has shifted from control to stewardship (Q&A) **URL:** \ **Category:** Using AI\ **Created:** [January 18, 2026, 4:03pm UTC](https://forum.zurb.com/t/design-has-shifted-from-control-to-stewardship-q-a/599 "2026-01-18T16:03:39Z")\ **Posts on this page:** 1\ **Showing post:** 12
**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\ **Post date:** [January 18, 2026, 4:42pm UTC](https://forum.zurb.com/t/design-has-shifted-from-control-to-stewardship-q-a/599/12 "2026-01-18T16:42:07Z")
> [@sean\_savage](#): > > re: “ **What key action, heuristic or metric would you recommend teams focus on when getting started?”** > To be clear: This is new ground and I’m still very much learning this myself. But it seems the most useful practice is: review session traces. Not just analytics dashboards—actual logged interactions. Hamel Husain and Shreya Shankar call this “error analysis”—you sample real user sessions, write critiques, then group failures into patterns. It’s the post-show notes session, systematized. Right, there aren’t tons of examples of this in the wild. [We’re leaning into it](https://forum.zurb.com/t/intelligence-metrics-the-user-vs-product-framework/417). So the review concept is like **Working Backwards** , a problem-solving strategy where you start with the expected final result and reverse the steps, using (like subtracting instead of adding, or dividing instead of multiplying) to find the original starting point or conditions. It brings me back to the days of using algebra and word problems. Inversion I think is the proper term. **Only this isn’t quite right, because the outcomes are highly variable.** So who on the team decides the best outcome? Clearly the user needs should be met, but there’s also a business goal that the executive team wants to see achieved. --- _[View the full topic](https://forum.zurb.com/t/design-has-shifted-from-control-to-stewardship-q-a/599)._