Love this. I had similar experiences as a kid.
There’s a moment when enough people ask you to solve their problems that you start to see patterns. That’s when you begin thinking about how to help earlier in the ask. I think this is where design really clicks for a lot of people.
As the saying goes: fall in love with the problem, not the solution.
Looking back over the last couple of decades, what pivotal moments in your career shifted how you think about design?