# NPS, Who's Using It As Their Main Driver?

**URL:** <https://forum.zurb.com/t/nps-whos-using-it-as-their-main-driver/387>\
**Category:** Choosing metrics\
**Created:** [November 20, 2025, 3:43am UTC](https://forum.zurb.com/t/nps-whos-using-it-as-their-main-driver/387 "2025-11-20T03:43:04Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![MoData](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/modata/32/1182_2.png) [@MoData](https://forum.zurb.com/u/MoData)\
**Post date:** [November 26, 2025, 12:36am UTC](https://forum.zurb.com/t/nps-whos-using-it-as-their-main-driver/387/8 "2025-11-26T00:36:47Z")

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@stephanie_haworth love this example! Glad to hear NPS is still alive and well for some companies. Considering your team is a believer in NPS, I’m curious what you think about our Loyalty metric and formula, which is derived from NPS: [Loyalty UX Metric: Redesign done right? Loyalty tells the truth](https://forum.zurb.com/t/loyalty-ux-metric-redesign-done-right-loyalty-tells-the-truth/150)

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