# Settings Pages Need Love Too: Here’s How to Test Them **URL:** \ **Category:** Measuring design\ **Created:** [September 26, 2025, 1:06am UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251 "2025-09-26T01:06:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![MoData](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/modata/32/1182_2.png) [@MoData](https://forum.zurb.com/u/MoData)\ **Post date:** [September 26, 2025, 1:06am UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/1 "2025-09-26T01:06:39Z")
We just launched another Concept Page, this time focused on **Account Management**. These are the pages where users go to get things done: manage campaigns, update settings, review activity — all the stuff that keeps the product running. And when they don’t work smoothly, it slows everything (and everyone) down. To put this into practice, we tested a **Campaign Management page** from an ad platform to see how real users handled it. Here’s how it scored using a design stack of 3 key UX metrics: ![Screenshot 2025-09-25 at 6.04.53 PM](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/aceb205a5f465c28f31c865067583e9a406cb1e6.jpeg) Source: [Glare Framework - Account Management Concept](https://glare.helio.app/measure/concepts/product-features/account-management) Not bad on clarity… but the ability to take action? Not great. Most users couldn’t successfully complete the key tasks without friction, even if they _understood_ what the page was for. The goal of this Concept page is to show how testing your account-level experiences can reveal _where_ users get stuck and _why_. 🔍 **Your turn** — what’s the trickiest part of your own account flows to test? Is it knowing what to measure, choosing the right tasks, or something else entirely? ---
**Author:** ![ben](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/ben/32/442_2.png) [@ben](https://forum.zurb.com/u/ben)\ **Post date:** [September 29, 2025, 7:51pm UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/2 "2025-09-29T19:51:31Z")
Interesting- are we able to drop the test for this? It would be interesting to look at. It’s really cool to see how the metrics easily highlight problem areas, though! ---
**Author:** ![EricZ](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/ericz/32/692_2.png) [@EricZ](https://forum.zurb.com/u/EricZ)\ **Post date:** [September 30, 2025, 10:15pm UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/3 "2025-09-30T22:15:33Z")
Sure! Here’s the survey itself: [Helio | Design Insights](https://my.helio.app/report/01JF11WQSX3TD5S55HSKFNX38C) ---
**Author:** ![MoData](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/modata/32/1182_2.png) [@MoData](https://forum.zurb.com/u/MoData)\ **Post date:** [October 17, 2025, 7:17pm UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/4 "2025-10-17T19:17:38Z")
Also heads up for everyone that the test link can always be found in the “Calculate UX Metric Scores” section of the Glare page linked above: ![Screenshot 2025-10-17 at 12.16.37 PM](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/2f9c3c1aa377c976531841da94d0b03f599b53de.png) @EricZ I’ve been thinking these source links could use some more design love on our Glare pages! Maybe a specific card, callout, or something to emphasize where the raw data lives for each of our design concepts. ---
**Author:** ![EricZ](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/ericz/32/692_2.png) [@EricZ](https://forum.zurb.com/u/EricZ)\ **Post date:** [October 20, 2025, 4:16pm UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/5 "2025-10-20T16:16:12Z")
That’s a good idea. I like the Call-out card idea. Will mock it up! ---
**Author:** ![nathaliesmith](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/nathaliesmith/32/443_2.png) [@nathaliesmith](https://forum.zurb.com/u/nathaliesmith)\ **Post date:** [October 21, 2025, 4:50pm UTC](https://forum.zurb.com/t/settings-pages-need-love-too-here-s-how-to-test-them/251/6 "2025-10-21T16:50:16Z")
What I like about this is that it highlights the operational cost of poor account design. When users can’t self-serve, support queues grow, etc… teams start firefighting instead of improving. Testing these flows is basically preventative maintenance, which is such a win win. Cool stuff guys!