# Usefulness UX Metric, Measuring whether your product gets the job done

**URL:** <https://forum.zurb.com/t/usefulness-ux-metric-measuring-whether-your-product-gets-the-job-done/125>\
**Category:** Choosing metrics\
**Created:** [July 24, 2025, 11:35pm UTC](https://forum.zurb.com/t/usefulness-ux-metric-measuring-whether-your-product-gets-the-job-done/125 "2025-07-24T23:35:57Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MoData](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/modata/32/1182_2.png) [@MoData](https://forum.zurb.com/u/MoData)\
**Post date:** [July 24, 2025, 11:35pm UTC](https://forum.zurb.com/t/usefulness-ux-metric-measuring-whether-your-product-gets-the-job-done/125/1 "2025-07-24T23:35:57Z")

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We’ve been using the **Usefulness** metric to see how well designs actually help users get things done. It’s based on the UX-Lite testing method, and it gives you a clear score that shows whether people think a page is useful for their task.

Recently, we worked with an e-commerce company to test the usefulness of their product category landing pages. We asked real users if the pages helped them browse, filter, and find products—and the results helped the team focus their design changes.

If you want to see how this metric works in action, check out the **Usefulness** UX metric page. It shows an example from a clothing brand site, using the same method to measure how useful users find a new feature on their site.

 ![Getup Usefulness](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/878a0fb07fb2b6ee9d895b5db972ca3154684a97.png)

👉 [See the Usefulness UX Metric in Action](https://glare.helio.app/define/ux-metrics/attitudinal-metrics/usefulness)

💬 Discussion  
Have you tried measuring usefulness before? What’s helped you understand if your designs are actually working for users?

👉 Take a look at our Usefulness page and let us know what you think about using this metric:

_Poll ([view on site](https://forum.zurb.com/t/usefulness-ux-metric-measuring-whether-your-product-gets-the-job-done/125/1))_
