# UX Metrics CheatSheet

**URL:** <https://forum.zurb.com/t/ux-metrics-cheatsheet/132>\
**Category:** Choosing metrics\
**Created:** [July 29, 2025, 8:00pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132 "2025-07-29T20:00:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![EricZ](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/ericz/32/692_2.png) [@EricZ](https://forum.zurb.com/u/EricZ)\
**Post date:** [July 29, 2025, 8:00pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/1 "2025-07-29T20:00:43Z")

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Our team has been hardening how we collect and formulate the data for our UX metrics. While doing this, we decided to create a handy “cheat sheet” so everyone can easily look up the established UX Metrics in the Glare framework.

This cheat sheet organizes metrics into three main categories: Attitudinal, Behavioral, and Performance metrics. For each metric in the cheat sheet you will find a short description of its purpose, and which user needs it relates to. There’s an example of a “UX Metric card,” which summarizes real data from testings. You’ll also find the exact formula used to calculate each metric.

 ![Helio Glare Diagrams](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/f8b1c145aade9d7429b48c81ace8c38590878a86.jpeg)

> **[Figma](https://www.figma.com/board/fBUZyy84WBRbrQx9qXf1gx/Helio-Glare-Diagrams?node-id=1-187&t=mTRAjX59ezDU3S4g-1)**
>
> Created with FigJam

In total, we’ve included 28 metrics across attitudinal, behavioral, and performance categories. Together, these metrics offer a wide range of ways to track how effective your designs are. We’re really excited to learn if this cheat-sheet is a valuable reference. Please let us know in the comments what you find useful!

Key Questions:

- How well do you understand the idea of behavioral, attitudinal, and performance metrics? Do you feel an explanation would be required for yourself or others?

- Does the data presented here provide enough context?

- What piece of information in each metric is most confusing? Least valuable?

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**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\
**Post date:** [July 30, 2025, 1:35am UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/2 "2025-07-30T01:35:01Z")

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Super pumped about this progress and excited to show people how it impacts design decisions. Woot!

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**Author:** ![EricZ](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/ericz/32/692_2.png) [@EricZ](https://forum.zurb.com/u/EricZ)\
**Post date:** [July 31, 2025, 9:46pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/3 "2025-07-31T21:46:13Z")

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We’ve added links to the Cheat-sheet directly to the reference content in the Glare Wiki! This means that if you’re looking for additional background, context, examples, or case studies they’re just a click away!

![Screenshot 2025-07-31 at 2.44.39 PM](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/03a9908848c06867680f3023c9ece7e34a7fb06c.png)

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**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\
**Post date:** [July 31, 2025, 10:34pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/4 "2025-07-31T22:34:56Z")

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I dig, wondering if this should be more cotextual, like these:

View Satisfaction UX metric

View Satisfaction Glare page

👉 Satisfaction UX Metric

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**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\
**Post date:** [August 3, 2025, 6:39pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/5 "2025-08-03T18:39:53Z")

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Sat down to visualize a broader framework for thinking about attitudinal, behavioral and performance metrics.

> **[If you’ve ever had a great idea die in a meeting, this is for you. | Bryan...](https://www.linkedin.com/posts/bryanzmijewski_productdesign-uxmetrics-productdiscovery-activity-7357830142204801025-9fI6)**
>
> If you’ve ever had a great idea die in a meeting, this is for you.
> 
> You’re a design lead or PM caught in another debate. Your gut says it’s the right move, but there’s no quick way to prove it. Executives want data. Stakeholders want certainty. And...

 ![three-types-of-ux-metrics](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/7626717ba8ebb7f613978b0547d2921cc4462d52.png)

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**Author:** ![Aminul\_1](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@Aminul\_1](https://forum.zurb.com/u/Aminul_1)\
**Post date:** [August 3, 2025, 9:47pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/6 "2025-08-03T21:47:49Z")

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I just clicked on one and it said password protected. How do I gain full access? Do I need to enter a password?

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**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\
**Post date:** [August 4, 2025, 5:36am UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/7 "2025-08-04T05:36:37Z")

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Our framework pages are only viewable to contributors right now.

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<div class="post-metadata">

**Author:** ![Bryan](https://yyz2.discourse-cdn.com/flex034/user_avatar/forum.zurb.com/bryan/32/448_2.png) [@Bryan](https://forum.zurb.com/u/Bryan)\
**Post date:** [August 4, 2025, 9:48pm UTC](https://forum.zurb.com/t/ux-metrics-cheatsheet/132/8 "2025-08-04T21:48:58Z")

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We broadened the audience by sharing with a wider group of people. Also made some adjustments to the graph (spellign error and analytics!)

> **[UX metrics show what’s working and what’s not, fast. | Helio](https://www.linkedin.com/feed/update/urn:li:activity:7358135988709154817)**
>
> UX metrics show what’s working and what’s not, fast.
> 
> We love Bryan Zmijewski’s point about design leads and PMs stuck in debates. You believe in the idea, but there’s no fast way to prove it. Execs want data. Stakeholders want confidence. And...

 ![ux-metrics4](https://canada1.discourse-cdn.com/flex034/uploads/helio/original/1X/dc40ec6aebbb012d5d790451daeb9dca7b4fc75f.jpeg)
