The Trait That Turns Chaos Into Measurable Progress... is what?

You could argue that every executive or leader’s goal are relatively the same: fewer surprises, more predictability, faster learning, and less wasted effort. But only a small percentage of product teams consistently deliver that level of performance. Which begs the question….

What’s the #1 trait of high-performing product teams?

1 Like

IMO - I think it starts with shared accountability for outcomes, not outputs. Ex: Its not “Design’s Job” or “Engineering’s Job” there needs to be alignment from the gate to prevent chaos :light_bulb:

1 Like

Curiosity

The best teams challenge themselves based on asking a lot of questions.

1 Like

@bryan Woot! Based on what?

1 Like

To me it’s what I would call being evidence based, whether that’s data-driven, data-informed, through anecdotal customer stories or just tangible business analytics. Determining a direction based on what we do know. Curiosity helps drive this discovery process, but I like confidence when deciding a direction. Confidence provided through evidence.

3 Likes

:fire: :fire: Totally see this POV. I do think sometimes this has the potential to stall teams… if they wait too long for a direction. But nonetheless, evidence is always a great place to start.

A metric backward approach. Similar to what @MoData mentioned.

4 Likes

Woot! @nikhil_mahen I think a lot of peeps would agree with you. This is definitely a strong starting place.

The only solution for chaos is alignment.

Flipping this, as Sam highlights makes sense. But the conditions for a company to do this are often not there…

  • clear values that guide decisions
  • fast feedback on performance (like daily and hourly)
  • roles built to evolve to what is needed
  • systems that support growth (agency)
  • culture that rewards learning speed (hourly)
  • strong internal alignment (doing important things)
  • confidence in unconventional hires (gonna take some across the chin)

If you get these right, hiring for values becomes easier. Most companies are hiring to hit a nail really well (even if it means you leave 60% of someone’s potential sitting).

1 Like

Great insight. I know that the real world is often way more tricky than people make it seem to be, haha